Zamurai FAQ | Acquisition

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Zamurai is excited to announce that we’ve been acquired and are now a part of join.me! We anticipate you might have some questions, and have provided answers below. Looking for more info? You can also reach us at zamurai@join.me.

 

Who is join.me?

join.me, by LogMeIn, is the simple and instant online meeting solution providing free video conferencing, online screen sharing, free conference calling, and a range of tools for collaboration. It is the fastest growing online meeting solution today and ranked #1 in customer satisfaction for ease of use and speed (NPS report by Satmetrix).

LogMeIn, Inc. (NASDAQ:LOGM) simplifies how people connect to each other and the world around them. With millions of users worldwide, LogMeIn’s cloud-based solutions make it possible for people and companies to connect and engage with their workplace, colleagues, customers and products anywhere, anytime. LogMeIn is headquartered in Boston with offices in Bangalore, Budapest, Dublin, London, San Francisco and Sydney.

 

Why the acquisition?

Zamurai and join.me both share a common mission and passion to simplify how people connect and work together. As complimentary solutions, it was a very natural fit to bring these two offerings and teams together to deliver that mission adding mobile whiteboarding to the join.me offerings. And it is interesting to note that Zamurai was actually a customer of join.me. Why did Zamurai use join.me as their online meeting solution? Because it is just so simple and easy to use.

 

What will happen to the Zamurai Mobile Whiteboard?

Effective today, the Zamurai Mobile Whiteboard is offered as a part of the join.me app for the iPad®.

 

Can I continue to use the Zamurai Mobile Whiteboard?

Yes, you can continue to use the Zamurai Mobile Whiteboard. However, it will only be available for download on the Apple® App StoreSM until July 31, 2015. After that, it will no longer be available. There will be no additional feature updates, enhancements, bug fixes, or support for the Zamurai Mobile Whiteboard.

 

Can I move my Zamurai whiteboards and icon libraries into join.me?

Yes. The join.me mobile whiteboard supports the same file formats for whiteboards and icon libraries as the Zamurai Mobile Whiteboard. For your Zamurai whiteboards, you should first email them to yourself or save the files to a cloud storage provider. Then, from the Mail app or cloud app, you would simply tap on the file you want to open on your iPad, and select “Open in join.me”. Do the same “Open in join.me” for your icon library files from wherever you have them saved, either email or cloud storage.

We have turned on the Basic Sharing feature for free to let you easily send your existing whiteboards to your self or store in your cloud storage provider.

 

Will I have to pay to use the join.me mobile whiteboard?

The join.me mobile whiteboard is available for download and use for free. You will be able to whiteboard as you have previously, but now you will be able to do the following directly from your iPad at no cost:

  • Screen share your mobile whiteboard in real time directly from your iPad with anyone in the world and they can view it, seeing what you create - on their desktop, laptop, smartphone, or tablet
  • Share whiteboards as JPGs, PDFs, and editable whiteboard files
  • Project whiteboards on external monitors via Display mode
  • Screen share presentations, spreadsheets, documents, and PDFs in addition to whiteboards
  • Import icon libraries and whiteboards
  • Talk live with free Internet conference calling (VoIP)

 There are two items to note about join.me mobile whiteboard free offering:

  • You must register to use the service and solution. Once registered, you can use the mobile whiteboard online or offline.
  • You can only have up to four (4) whiteboards for free. To have unlimited whiteboards, you will need to purchase a join.me pro subscription.

 

Will all the same functionality be available?

There are a few Zamurai features that not available in the initial release of join.me, such as the Library Manager and the ability to group drawings while using the Draw tool. All whiteboard tools are available from the bottom toolbar in join.me, and some have been simplified like merging the Line and Elbow tools into one.

 

How much does a join.me pro subscription cost?

The pro subscription includes all features available on the desktop and mobile apps. At the time of this release, join.me pro costs:

  • $14.99 per month (billed annually)
  • $23.99 per month (billed monthly)

 

What if I want to buy join.me for my team or company?

If you wish to discuss Enterprise licensing for join.me, simply complete this form and we’ll have someone contact you right away.

 

What is happening to the Zamurai team?

The entire Zamurai team is staying on as a part of the transaction, with the co-founders taking leadership roles in join.me’s marketing and product organizations. We are very excited to be a part of the join.me team.

 

If you have additional questions, please send email us at zamurai@join.me.

Read the acquisition press release.

Read the join.me mobile whiteboard press release.

Have more questions? Submit a request

Comments

  • Avatar
    Neil Harris

    I have downloaded the join.me app, but I see the message that my pro trial has ended. And it will not let me use white boards or do anything else in the app. I am already a logmein subscriber, for the ignition products, and I use that login.

  • Avatar
    Nick Graham

    Congratulations on the acquisition. It is disappointing, but understandable, though to see that current Zamurai customers are left with using a program that will not be updated or to spend a monthly/annual fee to get the same functionality going forward.

    I would have preferred to see your existing client base getting unlimited whiteboards as an option in the new product.

  • Avatar
    Bruce anderson

    I am sad to see this change. When I purchase an app I feel a bit like I am investing in a company. If the company gets sold, normally the new company takes care of the old customers and gives at least what they had before. This is is not the case here. I do not and will not purchase monthly subscriptions for software, it is a very expensive proposition.

  • Avatar
    Michael Parker

    @Neil - The join.me mobile whiteboard will let you create up to 4 (four) whiteboards at no cost. And that includes - for free - the ability to present and share those whiteboards (and documents, PowerPoint, spreadsheets), and use VoIP. All free. If you are having an issue with that, please email us at zamurai@join.me.

  • Avatar
    Michael Parker

    For current Zamurai customers, they are getting a more powerful app. The join.me mobile whiteboard includes the ability to present and share those whiteboards (and documents, PowerPoint, spreadsheets), and use VoIP - all free.

    join.me has special pricing for existing Zamurai customers. If you are an existing Zamurai customer, please email us at zamurai@join.me for more information.

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